Network Functions Featured Article

Mexico's QBoCel Successfully Implements FTS' Turnkey MVNO and MVNE Solution

September 15, 2016

After the infrastructure and technology to operate a mobile telecommunications service has been deployed, monetizing and managing the different tiers of services the business offers can make or break the company. For QBoCel, a mobile virtual network enabler (MVNE) and Mobile Virtual Network Operator (MVNO) operating on Telefonica Mexico's network, the right service management and billing solution is essential to deliver quality customer service. The company is deploying the FTS' turnkey MVNO/E solution to make this possible for its customers in Mexico.

As an MVNO/E, QBoCel relies on the Telefonica infrastructure to deliver the voice and data communications services it provides to its customers. If managing the different plans and services is not part of the core competency of QBoCel or other MVNO/E's, outsourcing the service to companies such as FTS is the best way to go.

“The response to our new offering has been very encouraging and we can see there's a genuine opportunity for subscribers to benefit from our innovative and personalized services,” said Francisco Hita, QBoCel's CEO.

Mobile, wireline, broadband, MVNO/E, payments, e-commerce, M2M and the Internet of Things, mobile money, cable, cloud and content providers around the world rely on FTS so they can effectively manage the complex transactions and relationships with their customers. By providing turnkey mobile and MVNO systems, along with core network elements, real-time billing and VAS systems, its customers are able to keep track of every transaction with an end-to-end and add-on solution.

With the FTS MVNO platform, QBoCel will have a set of tools to configure and deploy personalized, application-based plans independently, so it can bring new services to market faster with customer experiences it can control. According to FTS, QBoCel will also have core network, messaging, voicemail, IVR and other network elements from multiple vendors as part of this implementation.

Leap Billing is the engine that drives the FTS MVNO. It is an all-inclusive billing solution for MVNO/E that has been designed to support rapid deployment of customizable configuration. Because it is not infrastructure intensive, the total cost of ownership is low, but it delivers comprehensive billing and management solutions that can be deployed by established or new providers.

Leap Billing offers carrier-grade convergent charging and real-time billing services for prepaid and postpaid services with seamless integration with network elements and value added services. The policy control the system provides lets company's adjust pricing with a fully configurable and highly scalable ecosystem to meet the needs of any business process with multi-language, multi-currency support on a single billing platform.

Based on the successful implementation of the FTS solution, QBoCel execution of future growth plans will include delivering more personalized services to different sectors of the Mexican market, in addition to launching and supporting new MVNOs by expanding its MVNE back-office and network operations.

Edited by Alicia Young

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